Do you want to become the best receptionist on the market, or are you
already one but want to fine-tune your skills? In the Certified Receptionist training,
you will provide all the right tools to stand out from the rest on the market.
In today's business world, customer service needs to be fast and
efficient – and above all, honest. It's called customer awareness. This training
will teach you all of these qualities that are required of today's
receptionists.
The work of a receptionist is a varied profession. Some companies have a
large volume of calls and visitors every day, while others have a slower pace.
The companies sometimes have a pure receptionist service, but quite often more
tasks are included: such as handling conference bookings and purchasing, as
well as keeping order in common areas. Sometimes simple administration work is
also included.
If you want a varied job and meet many different people during your
working day, this is the right profession for you.
After completing the training, you will be well informed about how to
respond and act in all situations that may arise in the workplace during the
day. The goal is always satisfied customers as this benefits the workplace.
Furthermore, you should be able to handle your employees' requests for
possible help, as well as be able to handle several tasks at the same time as
it is a daily life for receptionists.
The training covers about 8 weeks of full-time studies.
You can study at any study pace.
